§ V · Case Studies
Products I've built across logistics, operations, and real-time systems.
Agentic AI for product management — a multi-agent system (PM · Engineer · Analyst) that turns PRDs, roadmap, and SQL into structured context AI can act on, lifting product decision velocity and cross-functional alignment.
Multi-agent intelligence for warehouse operations — 5 specialized AI agents monitor KPIs across inbound, outbound, inventory, labor, and cost, transforming reactive dashboards into proactive action plans.
Built and scaled a smart locker ecosystem from zero to market leader, transforming Hong Kong's last-mile delivery infrastructure with a multi-sided platform connecting logistics providers, merchants, and consumers.
An AI-powered route optimization dashboard using spatial clustering and vehicle routing solvers to coordinate last-mile delivery across multiple hubs, waves, and time-window constraints.
A warehouse task management platform orchestrating inbound, outbound, put-away, cycle count, and replenishment workflows with automated planning and configurable task-based fee structures.
Predictive parts lifecycle intelligence — digitized inventory tracking, predictive ordering, and maintenance scheduling across a fleet of 2,000 vehicles, reducing component failures and improving fleet readiness.
A city-scale ETA platform combining GPS tracking, ML-powered timetabling, and multi-channel dissemination to deliver accurate bus arrival predictions across Hong Kong's entire bus fleet.
A citywide network of secure, automated lockers that redefined how Hong Kong residents receive parcels — available 24/7 with seamless e-commerce integration and cross-functional Agile delivery.